Operations

System status

Formal status history and component‑level dashboards are on the roadmap for enterprise procurement. Until then we publish incidents through your account team and proactive email notices.

All production systems reported operational.

Scope

Web application and API gateways
Clerk‑backed authentication and organisation SSO bridges
Document generation queues and artifact persistence
Third‑party model and integration dependencies (partial visibility)

Incident process

Confirmed outages trigger internal incident response with customer notifications for workspaces affected. Severity definitions follow ITIL‑aligned P1–P4 practice; enterprise retainers receive direct bridge lines.

Questions: Contact operations →